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Razorpay Associate Solutions Engineer Bengaluru
Razorpay Associate Solutions Engineer Bengaluru
About Company:
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payment experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
Role:
The Individual will act as the customer-facing advocate for Razorpay's suite of Products and help & support the integrations team in the technical implementation for the Enterprises. This individual will report to the Leads of Integrations Team of Business Engineering at Razorpay.
Responsibilities:
- This Individual should have a deep understanding of the entire product suite.
- Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
- Responsible for implementation of the solutions provided by Razorpay for the Key Clients.
- Responsible to represent Razorpay from platform integration perspective with prospective merchants
- Accountable to ensure successful implementation of platform integration between Razorpay and Merchants
- Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
- Read and respond to integration and platform documents shared by prospective customers.
- The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
- In the case of product customization requests from the clients, he/she would help validate the requirements
- Education – BE/B Tech/M Tech – In CS/IT/ETC only
- Technical Languages - Java, .Net, PHP, Python, Java script
Apply Link: Click Here
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